Client Testimonials

On Executive Coaching …

The things I like best about coaching with Jim? Your sense of humor, nothing fazes you in the process, those damn powerful questions, and a sense of an unswerving dedication to my growth.

Todd Packer, Entrepreneur

The things I like best about coaching with Jim? The honesty, truth, candor, and suggestions for stepping back and approaching things differently.

Suzanne Beatrice, HR Manager

The things I like best about coaching with Jim? The encouragement and positive energy I get from you! You make me believe I can do something even when I’m terrified…

Jennifer Knight, VP

The things I like best about coaching with Jim? Your compassion, honesty and depth of knowledge.

Beth Lukco, Marketing Director

You embody the true essence of an Ideator – you supplied the right amount of balance between offering ideas for me to react and allowing me space to generate and refine my own. You generated ideas, but you weren’t attached to them – that gave me the freedom to create what felt right in real time.

Michelle James, President, The Center for Creative Emergence

I have taken a new position. This opportunity is going to put me more in line with my ultimate career goals. I do want to thank you! Your coaching has helped my communication skills during the interview process and also allowed me to confidently make this decision for myself.

Bethany S., MBA, SPHR

Jim is a great listener, and does an excellent job of reframing conversations so that I could hear back what I was saying. Very good at asking probing questions.

Maureen Moffatte, Executive Director for a Senior Care center

Thank you for the coaching that you have provided. It has been a pleasure working with you! Your coaching showed me that there was always something I could do to solve my challenge.

Jeanne Walter, Department Manager

I am continually learning from you!

Donna G., HR Manager for a logistics firm

As my coach, you push me to reach beyond what I think or know myself capable of. You challenge me to explore new concepts and discover my world and my self from a whole new perspective. You precipitate dynamic action and purposeful response. I never know what will emerge as we move along with our conversation and inquiry, but it is always fascinating and ‘growth-inducing.’ Thank you for touching my heart and mind, for challenging me to move beyond what I think is possible and for supporting the extraordinary in me. Thank you!

Elaine E, Healthcare Manager

I wish I was offered your coaching early in my career – I now know what I have missed 😉 Financially you are worth 50% of my yearly salary. I need the rest to pay bills. 😉

D.T., Project Manager at a Fortune 500 firm

What’s the financial figure I’d put on what I got from my coaching? Priceless. I needed someone to assist me in changing, and someone to cheer me forward instead of those that just accept me as I was (which doesn’t help me grow). You are willing to listen instead of just hearing. And you always have a positive attitude, no matter what!

Lydia B., manager in a non-profit agency

Throughout the coaching process, I noticed my manager’s increased understanding, openness and compassion for others around her, specifically those who report up to her both directly and indirectly. Her ability to see the other person’s perspective has increased immensely. And where there once could have been confusion, misunderstanding and even hostility; there is now an open dialogue of communication. The once rough exterior she possessed has now been replaced with an approachable respectability. Where I previously felt I had to intervene when one of my direct reports needed to speak with her directly, I now have the comfort of knowing the conversation will be peaceful and likely without incident. I no longer have to be the messenger or go-between. My manager’s growth has been a positive experience; for myself, others who work around & with her but mostly for her.

J.D. – Member of a coaching client’s team, reflecting on the changes he witnessed across five months of coaching

Jim, I can’t tell you how much I appreciate your guidance, understanding, patience and smiles. I now have the excitement of watching the world around me and totally enjoying the sights and sounds. My responses amaze me. All of it revolves around me and within me. I approach life with the relaxation and joy you’ve given me. Thanks is such a small word.

The strength you’ve given me is in the mental and physical exercises that you provided. Having them is my personal arsenal for happiness. Specifically, I enjoy the ‘posturing’ you’ve taught and I received the most benefit from the ‘build a different path’ of getting through React to Respond. (This one allows me to fully enjoy and explore all the encounters life gives me.)

I also learned that I can learn and be better every day. You said that I was coachable, and I believe through our interactions you have ‘opened’ my heart and mind to be coachable at all levels, through all interactions.

And I will tell you that it has been an absolute delight getting to know you – getting to know who you are, and trying hard to mirror your special gifts in my own life.

Deb Timko, Director of Project Quality, AG Interactive

Lessons I learned from coaching:

– I discovered the difference between being an Efficient Manager and an Effective Leader.

– I realized I did not ‘cross function’ my tool kit. Tools I used quite efficiently in one scenario were not being applied everywhere they could be. I had to understand why I did NOT apply learned tools to other situations, and discovered a few areas I needed to adjust my thinking.

– I have learned to see the big picture and prioritize; to ‘be tenacious and optimistic in good and bad times’; to remember Health and Life before Business. That I am a person who performs a function – I am not ‘the function.’

Kathy B., Director of Logistics

Coaching with Jim is well worth the investment of time and dollars. I learned more about leadership and real world experience through this sometimes gentle, sometimes tough coaching experience.

Suzanne Nixon, Senior VP of Development

I’ve received great value from working with you. On a conceptual level, you have helped me articulate where I need to focus to move toward my goals. On a tactical level, you have helped me develop actionable plans to actually make the changes to improve my performance. In addition, you’ve helped me see things differently and see my blind spots. Unexpectedly, I think you helped me discover things about myself I didn’t know – I guess I didn’t expect the arc of the value you have helped me to realize.

J.W., senior partner in a Big Five consulting firm

The Team Perspective: “I want to thank you again for your work. Our manager took your sessions very seriously and was able to effectively apply what she learned. The great thing about what you do is that it not only applies to work, but more importantly to life. And in watching her transform, and her willingness to share her learnings with us, we were able to both directly and indirectly benefit from your guidance. You should be proud of yourself, as your influence may be but a drop in a bucket, but the effects of that drop have reached out and touched all areas.

DJ, technical staff member reflecting on the outcome of his manager’s coaching experience

Jim is a coach in every sense of the word. He’s in my corner cheering me (and all of his clients) on as we work with him to learn and grow. He actively listens to every word said and picks up on views and beliefs I did not realize I had communicated. Jim offers practical, ready-to-immediately-put-into-practice advice for personal and professional growth. With the patience of a saint, he ceaselessly encourages his clients or ‘coachees’ to stretch and grow at a pace that is challenging and yet somehow manageable at the same time. Jim brings a perfectly human perspective to all of his coaching conversations. Working with Jim is like working with a friend who has gone through the same struggles – rather than working with someone who has book-only knowledge of personal struggles. Perhaps it’s that humanness that makes the sense of safety Jim creates in his coaching conversations so genuine. Conversations with Jim about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination. And creates an amazing environment for growth.

Lisa B., Office/HR Manager for a large Financial Planning firm

Jim’s strengths as a coach are his natural curiosity, willingness to challenge my thinking, and his passion for making a positive difference.

Luanne Paynick, Executive Trainer/Coach, Ohio, USA

Jim is a very knowledgeable, experienced, and positive coach. He is a master at leading someone through his/her own muck using his/her own compass. He doesn’t say where to go or necessarily how, rather, he checks in on where his student is, confirms where the student wants to go, and then provides all the support necessary for the student to find his/her way through.

I am now the head of [Business Advisory Council] and am leading a team of seasoned professionals. The team is smarter than me and yet I’m filling my role of leading them. Wow. What a concept! It’s given me a lot of pride.

Greg W., Global Sales Leader, Ohio, USA

Your ability to listen is your most obvious strength. Your ability to think on your feet is second and your ability to vary our methods on a moment’s notice is a close third. Practicing what you “preach” is huge! Your Facebook posts, your monthly newsletter, your blog. They all show a consistent message all of the time. Happiness is a choice. Happiness is a decision. Happiness is intentional. You are real and alive in what you write, in what you share. It resonates with people because it’s your real life. You are living it. It’s not just something you talk about and when hard times come you abandon. You use the same tools you teach. You go through the same crap all of your coachees go through. And you use the same things you ask them to use. You are so genuine. That’s a huge strength.You don’t hide your struggles, your challenges, your stumbling blocks. You use them as teaching tools.

Conversations with you about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination, and creates an amazing environment for growth. Since you’ve given me different tools and helped me learn different ways of dealing with situations, I’ve been able to be more duck-like (you know… water off a duck’s back). Thank you!

Lisa Boise, HR & Administrative Services Manager, Financial Services

Jim wants to really understand his clients. Within 2-3 visits, my conversations with Jim felt as though I was talking with an old friend. Jim also wants to challenge his clients to dig deeper. This approach worked well with me as a motivating factor.

Ryan Evans, IT Manager, Banking

I desperately needed some guidance and you came to my rescue at the right time. You reminded me of how I want to live my life, and to be true to myself. I just want you to know that I truly appreciate you, not just for what you do to help others, including myself, but for always being a good friend to me.

Chad C., Analyst for the World Bank

We’ve been working together on and off for over 10 years. In that time, you have aided me in so many leadership transitions that it is hard to fathom the scope of what we have accomplished together. You have helped me navigate substantially larger leadership roles to the point where I find myself now as the global leader of one of our consulting businesses and dealing with issues of global competitiveness, working with a multinational/multicultural leadership team.

As I reflect on the coaching process, you have helped me through numerous cycles of experiential learning, discovery and letting go of old practices and making room for new and updated practices. You have helped me develop a strong sense of confidence that comes from successive accomplishments. You have helped me understand my mission as a leader and the critical levers for success. The cumulative effect of investing time with you in the coaching process is a substantially increased bandwidth for leading in the face of uncertainty, navigating highly complex situations that frequently arise in our globally connected world.

Our coaching time now is less about detailed preparation on leadership questions but more about having the space and time for critical dialog. I am much more in the moment and the things that need to be discussed emerge. The other key shift in your coaching approach a few years ago that has enduring value is about paying attention to the whole body, making the coaching experience much more than an intellectual experience. And from a sustainability of personal change perspective, this is absolutely critical.

Jeff W., Global Services Leader (based in Tokyo, Japan)

Bringing happiness skills to every conversation is a huge strength, and beyond this Jim has a certainly stability and focus that allowed me to relax, and hence, I didn’t need to take my challenges so seriously. Jim’s approach made my apparent problems seem smaller, more workable, less intractable. I think Jim also has what I’d call the ability to teach resilience just in the way he interacted with me.

Karyn Young, Life Coach, Arizona, US

I first hired Jim to help me get out of a professional rut. It wasn’t long before I was off and running in a more effective, more engaging, more balanced and much happier way. His coaching helped me recognize the value I bring to the executive staff of my company. My gifts and talents help that team achieve more than they would without my contributions! I feel more confident, more appreciated ‘at the table.’ Jim is a great listener, encourager, challenger. His services and counsel are worth every penny and then some! His coaching has had a lasting impact on my life both professionally and personally.

I HIGHLY recommend Jim. Did I mention he is honestly one of the happiest people I know?

Kay Panovec, Marketing Director, Tennessee, US

I experienced some very significant, career changing achievements in the first few months of my coaching with Jim. Until then, I had been under-achieving. The coaching gave me the boost that I needed to get over the bar necessary to make progress in my career. I remember my Dad saying to me, ‘I wish I was just 10% smarter. It would make such a big difference.’ Coaching has made me 10% smarter, and it has made a big difference.

Coaching helped me to be more positive about myself and my capability. Paying attention to where I am physically has raised my awareness of where I am mentally and emotionally, and also about what I am communicating to others. I find that ‘fixing’ my physical state doesn’t take me all the way, but it’s like a wake-up call and I can get my mental and emotional self aligned much more readily when I’m aware of the physical clues and strategies.

I’ve learned how to find my best self, and how to turn that into business results. My coaching experience has given me a real chance at the career that I want and given me a great start. Before coaching I really felt that I didn’t have the chance and couldn’t get started.

And on top of all that, I have a new friend!

Ed Britton, ChinaCoach, Executive Directory, Tianjiao Institute, Fujian Province, China
 


On Keynote Presentations and Speaking Engagements …

The things I like best about coaching with Jim? Your sense of humor, nothing fazes you in the process, those damn powerful questions, and a sense of an unswerving dedication to my growth.

Todd Packer, Entrepreneur

The things I like best about coaching with Jim? The honesty, truth, candor, and suggestions for stepping back and approaching things differently.

Suzanne Beatrice, HR Manager

The things I like best about coaching with Jim? The encouragement and positive energy I get from you! You make me believe I can do something even when I’m terrified…

Jennifer Knight, VP

The things I like best about coaching with Jim? Your compassion, honesty and depth of knowledge.

Beth Lukco, Marketing Director

You embody the true essence of an Ideator – you supplied the right amount of balance between offering ideas for me to react and allowing me space to generate and refine my own. You generated ideas, but you weren’t attached to them – that gave me the freedom to create what felt right in real time.

Michelle James, President, The Center for Creative Emergence

I have taken a new position. This opportunity is going to put me more in line with my ultimate career goals. I do want to thank you! Your coaching has helped my communication skills during the interview process and also allowed me to confidently make this decision for myself.

Bethany S., MBA, SPHR

Jim is a great listener, and does an excellent job of reframing conversations so that I could hear back what I was saying. Very good at asking probing questions.

Maureen Moffatte, Executive Director for a Senior Care center

Thank you for the coaching that you have provided. It has been a pleasure working with you! Your coaching showed me that there was always something I could do to solve my challenge.

Jeanne Walter, Department Manager

I am continually learning from you!

Donna G., HR Manager for a logistics firm

As my coach, you push me to reach beyond what I think or know myself capable of. You challenge me to explore new concepts and discover my world and my self from a whole new perspective. You precipitate dynamic action and purposeful response. I never know what will emerge as we move along with our conversation and inquiry, but it is always fascinating and ‘growth-inducing.’ Thank you for touching my heart and mind, for challenging me to move beyond what I think is possible and for supporting the extraordinary in me. Thank you!

Elaine E, Healthcare Manager

I wish I was offered your coaching early in my career – I now know what I have missed 😉 Financially you are worth 50% of my yearly salary. I need the rest to pay bills. 😉

D.T., Project Manager at a Fortune 500 firm

What’s the financial figure I’d put on what I got from my coaching? Priceless. I needed someone to assist me in changing, and someone to cheer me forward instead of those that just accept me as I was (which doesn’t help me grow). You are willing to listen instead of just hearing. And you always have a positive attitude, no matter what!

Lydia B., manager in a non-profit agency

Throughout the coaching process, I noticed my manager’s increased understanding, openness and compassion for others around her, specifically those who report up to her both directly and indirectly. Her ability to see the other person’s perspective has increased immensely. And where there once could have been confusion, misunderstanding and even hostility; there is now an open dialogue of communication. The once rough exterior she possessed has now been replaced with an approachable respectability. Where I previously felt I had to intervene when one of my direct reports needed to speak with her directly, I now have the comfort of knowing the conversation will be peaceful and likely without incident. I no longer have to be the messenger or go-between. My manager’s growth has been a positive experience; for myself, others who work around & with her but mostly for her.

J.D. – Member of a coaching client’s team, reflecting on the changes he witnessed across five months of coaching

Jim, I can’t tell you how much I appreciate your guidance, understanding, patience and smiles. I now have the excitement of watching the world around me and totally enjoying the sights and sounds. My responses amaze me. All of it revolves around me and within me. I approach life with the relaxation and joy you’ve given me. Thanks is such a small word.

The strength you’ve given me is in the mental and physical exercises that you provided. Having them is my personal arsenal for happiness. Specifically, I enjoy the ‘posturing’ you’ve taught and I received the most benefit from the ‘build a different path’ of getting through React to Respond. (This one allows me to fully enjoy and explore all the encounters life gives me.)

I also learned that I can learn and be better every day. You said that I was coachable, and I believe through our interactions you have ‘opened’ my heart and mind to be coachable at all levels, through all interactions.

And I will tell you that it has been an absolute delight getting to know you – getting to know who you are, and trying hard to mirror your special gifts in my own life.

Deb Timko, Director of Project Quality, AG Interactive

Lessons I learned from coaching:

– I discovered the difference between being an Efficient Manager and an Effective Leader.

– I realized I did not ‘cross function’ my tool kit. Tools I used quite efficiently in one scenario were not being applied everywhere they could be. I had to understand why I did NOT apply learned tools to other situations, and discovered a few areas I needed to adjust my thinking.

– I have learned to see the big picture and prioritize; to ‘be tenacious and optimistic in good and bad times’; to remember Health and Life before Business. That I am a person who performs a function – I am not ‘the function.’

Kathy B., Director of Logistics

Coaching with Jim is well worth the investment of time and dollars. I learned more about leadership and real world experience through this sometimes gentle, sometimes tough coaching experience.

Suzanne Nixon, Senior VP of Development

I’ve received great value from working with you. On a conceptual level, you have helped me articulate where I need to focus to move toward my goals. On a tactical level, you have helped me develop actionable plans to actually make the changes to improve my performance. In addition, you’ve helped me see things differently and see my blind spots. Unexpectedly, I think you helped me discover things about myself I didn’t know – I guess I didn’t expect the arc of the value you have helped me to realize.

J.W., senior partner in a Big Five consulting firm

The Team Perspective: “I want to thank you again for your work. Our manager took your sessions very seriously and was able to effectively apply what she learned. The great thing about what you do is that it not only applies to work, but more importantly to life. And in watching her transform, and her willingness to share her learnings with us, we were able to both directly and indirectly benefit from your guidance. You should be proud of yourself, as your influence may be but a drop in a bucket, but the effects of that drop have reached out and touched all areas.

DJ, technical staff member reflecting on the outcome of his manager’s coaching experience

Jim is a coach in every sense of the word. He’s in my corner cheering me (and all of his clients) on as we work with him to learn and grow. He actively listens to every word said and picks up on views and beliefs I did not realize I had communicated. Jim offers practical, ready-to-immediately-put-into-practice advice for personal and professional growth. With the patience of a saint, he ceaselessly encourages his clients or ‘coachees’ to stretch and grow at a pace that is challenging and yet somehow manageable at the same time. Jim brings a perfectly human perspective to all of his coaching conversations. Working with Jim is like working with a friend who has gone through the same struggles – rather than working with someone who has book-only knowledge of personal struggles. Perhaps it’s that humanness that makes the sense of safety Jim creates in his coaching conversations so genuine. Conversations with Jim about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination. And creates an amazing environment for growth.

Lisa B., Office/HR Manager for a large Financial Planning firm

Jim’s strengths as a coach are his natural curiosity, willingness to challenge my thinking, and his passion for making a positive difference.

Luanne Paynick, Executive Trainer/Coach, Ohio, USA

Jim is a very knowledgeable, experienced, and positive coach. He is a master at leading someone through his/her own muck using his/her own compass. He doesn’t say where to go or necessarily how, rather, he checks in on where his student is, confirms where the student wants to go, and then provides all the support necessary for the student to find his/her way through.

I am now the head of [Business Advisory Council] and am leading a team of seasoned professionals. The team is smarter than me and yet I’m filling my role of leading them. Wow. What a concept! It’s given me a lot of pride.

Greg W., Global Sales Leader, Ohio, USA

Your ability to listen is your most obvious strength. Your ability to think on your feet is second and your ability to vary our methods on a moment’s notice is a close third. Practicing what you “preach” is huge! Your Facebook posts, your monthly newsletter, your blog. They all show a consistent message all of the time. Happiness is a choice. Happiness is a decision. Happiness is intentional. You are real and alive in what you write, in what you share. It resonates with people because it’s your real life. You are living it. It’s not just something you talk about and when hard times come you abandon. You use the same tools you teach. You go through the same crap all of your coachees go through. And you use the same things you ask them to use. You are so genuine. That’s a huge strength.You don’t hide your struggles, your challenges, your stumbling blocks. You use them as teaching tools.

Conversations with you about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination, and creates an amazing environment for growth. Since you’ve given me different tools and helped me learn different ways of dealing with situations, I’ve been able to be more duck-like (you know… water off a duck’s back). Thank you!

Lisa Boise, HR & Administrative Services Manager, Financial Services

Jim wants to really understand his clients. Within 2-3 visits, my conversations with Jim felt as though I was talking with an old friend. Jim also wants to challenge his clients to dig deeper. This approach worked well with me as a motivating factor.

Ryan Evans, IT Manager, Banking

I desperately needed some guidance and you came to my rescue at the right time. You reminded me of how I want to live my life, and to be true to myself. I just want you to know that I truly appreciate you, not just for what you do to help others, including myself, but for always being a good friend to me.

Chad C., Analyst for the World Bank

We’ve been working together on and off for over 10 years. In that time, you have aided me in so many leadership transitions that it is hard to fathom the scope of what we have accomplished together. You have helped me navigate substantially larger leadership roles to the point where I find myself now as the global leader of one of our consulting businesses and dealing with issues of global competitiveness, working with a multinational/multicultural leadership team.

As I reflect on the coaching process, you have helped me through numerous cycles of experiential learning, discovery and letting go of old practices and making room for new and updated practices. You have helped me develop a strong sense of confidence that comes from successive accomplishments. You have helped me understand my mission as a leader and the critical levers for success. The cumulative effect of investing time with you in the coaching process is a substantially increased bandwidth for leading in the face of uncertainty, navigating highly complex situations that frequently arise in our globally connected world.

Our coaching time now is less about detailed preparation on leadership questions but more about having the space and time for critical dialog. I am much more in the moment and the things that need to be discussed emerge. The other key shift in your coaching approach a few years ago that has enduring value is about paying attention to the whole body, making the coaching experience much more than an intellectual experience. And from a sustainability of personal change perspective, this is absolutely critical.

Jeff W., Global Services Leader (based in Tokyo, Japan)

Bringing happiness skills to every conversation is a huge strength, and beyond this Jim has a certainly stability and focus that allowed me to relax, and hence, I didn’t need to take my challenges so seriously. Jim’s approach made my apparent problems seem smaller, more workable, less intractable. I think Jim also has what I’d call the ability to teach resilience just in the way he interacted with me.

Karyn Young, Life Coach, Arizona, US

I first hired Jim to help me get out of a professional rut. It wasn’t long before I was off and running in a more effective, more engaging, more balanced and much happier way. His coaching helped me recognize the value I bring to the executive staff of my company. My gifts and talents help that team achieve more than they would without my contributions! I feel more confident, more appreciated ‘at the table.’ Jim is a great listener, encourager, challenger. His services and counsel are worth every penny and then some! His coaching has had a lasting impact on my life both professionally and personally.

I HIGHLY recommend Jim. Did I mention he is honestly one of the happiest people I know?

Kay Panovec, Marketing Director, Tennessee, US

I experienced some very significant, career changing achievements in the first few months of my coaching with Jim. Until then, I had been under-achieving. The coaching gave me the boost that I needed to get over the bar necessary to make progress in my career. I remember my Dad saying to me, ‘I wish I was just 10% smarter. It would make such a big difference.’ Coaching has made me 10% smarter, and it has made a big difference.

Coaching helped me to be more positive about myself and my capability. Paying attention to where I am physically has raised my awareness of where I am mentally and emotionally, and also about what I am communicating to others. I find that ‘fixing’ my physical state doesn’t take me all the way, but it’s like a wake-up call and I can get my mental and emotional self aligned much more readily when I’m aware of the physical clues and strategies.

I’ve learned how to find my best self, and how to turn that into business results. My coaching experience has given me a real chance at the career that I want and given me a great start. Before coaching I really felt that I didn’t have the chance and couldn’t get started.

And on top of all that, I have a new friend!

Ed Britton, ChinaCoach, Executive Directory, Tianjiao Institute, Fujian Province, China
 


On Mentor Coaching …

The things I like best about coaching with Jim? Your sense of humor, nothing fazes you in the process, those damn powerful questions, and a sense of an unswerving dedication to my growth.

Todd Packer, Entrepreneur

The things I like best about coaching with Jim? The honesty, truth, candor, and suggestions for stepping back and approaching things differently.

Suzanne Beatrice, HR Manager

The things I like best about coaching with Jim? The encouragement and positive energy I get from you! You make me believe I can do something even when I’m terrified…

Jennifer Knight, VP

The things I like best about coaching with Jim? Your compassion, honesty and depth of knowledge.

Beth Lukco, Marketing Director

You embody the true essence of an Ideator – you supplied the right amount of balance between offering ideas for me to react and allowing me space to generate and refine my own. You generated ideas, but you weren’t attached to them – that gave me the freedom to create what felt right in real time.

Michelle James, President, The Center for Creative Emergence

I have taken a new position. This opportunity is going to put me more in line with my ultimate career goals. I do want to thank you! Your coaching has helped my communication skills during the interview process and also allowed me to confidently make this decision for myself.

Bethany S., MBA, SPHR

Jim is a great listener, and does an excellent job of reframing conversations so that I could hear back what I was saying. Very good at asking probing questions.

Maureen Moffatte, Executive Director for a Senior Care center

Thank you for the coaching that you have provided. It has been a pleasure working with you! Your coaching showed me that there was always something I could do to solve my challenge.

Jeanne Walter, Department Manager

I am continually learning from you!

Donna G., HR Manager for a logistics firm

As my coach, you push me to reach beyond what I think or know myself capable of. You challenge me to explore new concepts and discover my world and my self from a whole new perspective. You precipitate dynamic action and purposeful response. I never know what will emerge as we move along with our conversation and inquiry, but it is always fascinating and ‘growth-inducing.’ Thank you for touching my heart and mind, for challenging me to move beyond what I think is possible and for supporting the extraordinary in me. Thank you!

Elaine E, Healthcare Manager

I wish I was offered your coaching early in my career – I now know what I have missed 😉 Financially you are worth 50% of my yearly salary. I need the rest to pay bills. 😉

D.T., Project Manager at a Fortune 500 firm

What’s the financial figure I’d put on what I got from my coaching? Priceless. I needed someone to assist me in changing, and someone to cheer me forward instead of those that just accept me as I was (which doesn’t help me grow). You are willing to listen instead of just hearing. And you always have a positive attitude, no matter what!

Lydia B., manager in a non-profit agency

Throughout the coaching process, I noticed my manager’s increased understanding, openness and compassion for others around her, specifically those who report up to her both directly and indirectly. Her ability to see the other person’s perspective has increased immensely. And where there once could have been confusion, misunderstanding and even hostility; there is now an open dialogue of communication. The once rough exterior she possessed has now been replaced with an approachable respectability. Where I previously felt I had to intervene when one of my direct reports needed to speak with her directly, I now have the comfort of knowing the conversation will be peaceful and likely without incident. I no longer have to be the messenger or go-between. My manager’s growth has been a positive experience; for myself, others who work around & with her but mostly for her.

J.D. – Member of a coaching client’s team, reflecting on the changes he witnessed across five months of coaching

Jim, I can’t tell you how much I appreciate your guidance, understanding, patience and smiles. I now have the excitement of watching the world around me and totally enjoying the sights and sounds. My responses amaze me. All of it revolves around me and within me. I approach life with the relaxation and joy you’ve given me. Thanks is such a small word.

The strength you’ve given me is in the mental and physical exercises that you provided. Having them is my personal arsenal for happiness. Specifically, I enjoy the ‘posturing’ you’ve taught and I received the most benefit from the ‘build a different path’ of getting through React to Respond. (This one allows me to fully enjoy and explore all the encounters life gives me.)

I also learned that I can learn and be better every day. You said that I was coachable, and I believe through our interactions you have ‘opened’ my heart and mind to be coachable at all levels, through all interactions.

And I will tell you that it has been an absolute delight getting to know you – getting to know who you are, and trying hard to mirror your special gifts in my own life.

Deb Timko, Director of Project Quality, AG Interactive

Lessons I learned from coaching:

– I discovered the difference between being an Efficient Manager and an Effective Leader.

– I realized I did not ‘cross function’ my tool kit. Tools I used quite efficiently in one scenario were not being applied everywhere they could be. I had to understand why I did NOT apply learned tools to other situations, and discovered a few areas I needed to adjust my thinking.

– I have learned to see the big picture and prioritize; to ‘be tenacious and optimistic in good and bad times’; to remember Health and Life before Business. That I am a person who performs a function – I am not ‘the function.’

Kathy B., Director of Logistics

Coaching with Jim is well worth the investment of time and dollars. I learned more about leadership and real world experience through this sometimes gentle, sometimes tough coaching experience.

Suzanne Nixon, Senior VP of Development

I’ve received great value from working with you. On a conceptual level, you have helped me articulate where I need to focus to move toward my goals. On a tactical level, you have helped me develop actionable plans to actually make the changes to improve my performance. In addition, you’ve helped me see things differently and see my blind spots. Unexpectedly, I think you helped me discover things about myself I didn’t know – I guess I didn’t expect the arc of the value you have helped me to realize.

J.W., senior partner in a Big Five consulting firm

The Team Perspective: “I want to thank you again for your work. Our manager took your sessions very seriously and was able to effectively apply what she learned. The great thing about what you do is that it not only applies to work, but more importantly to life. And in watching her transform, and her willingness to share her learnings with us, we were able to both directly and indirectly benefit from your guidance. You should be proud of yourself, as your influence may be but a drop in a bucket, but the effects of that drop have reached out and touched all areas.

DJ, technical staff member reflecting on the outcome of his manager’s coaching experience

Jim is a coach in every sense of the word. He’s in my corner cheering me (and all of his clients) on as we work with him to learn and grow. He actively listens to every word said and picks up on views and beliefs I did not realize I had communicated. Jim offers practical, ready-to-immediately-put-into-practice advice for personal and professional growth. With the patience of a saint, he ceaselessly encourages his clients or ‘coachees’ to stretch and grow at a pace that is challenging and yet somehow manageable at the same time. Jim brings a perfectly human perspective to all of his coaching conversations. Working with Jim is like working with a friend who has gone through the same struggles – rather than working with someone who has book-only knowledge of personal struggles. Perhaps it’s that humanness that makes the sense of safety Jim creates in his coaching conversations so genuine. Conversations with Jim about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination. And creates an amazing environment for growth.

Lisa B., Office/HR Manager for a large Financial Planning firm

Jim’s strengths as a coach are his natural curiosity, willingness to challenge my thinking, and his passion for making a positive difference.

Luanne Paynick, Executive Trainer/Coach, Ohio, USA

Jim is a very knowledgeable, experienced, and positive coach. He is a master at leading someone through his/her own muck using his/her own compass. He doesn’t say where to go or necessarily how, rather, he checks in on where his student is, confirms where the student wants to go, and then provides all the support necessary for the student to find his/her way through.

I am now the head of [Business Advisory Council] and am leading a team of seasoned professionals. The team is smarter than me and yet I’m filling my role of leading them. Wow. What a concept! It’s given me a lot of pride.

Greg W., Global Sales Leader, Ohio, USA

Your ability to listen is your most obvious strength. Your ability to think on your feet is second and your ability to vary our methods on a moment’s notice is a close third. Practicing what you “preach” is huge! Your Facebook posts, your monthly newsletter, your blog. They all show a consistent message all of the time. Happiness is a choice. Happiness is a decision. Happiness is intentional. You are real and alive in what you write, in what you share. It resonates with people because it’s your real life. You are living it. It’s not just something you talk about and when hard times come you abandon. You use the same tools you teach. You go through the same crap all of your coachees go through. And you use the same things you ask them to use. You are so genuine. That’s a huge strength.You don’t hide your struggles, your challenges, your stumbling blocks. You use them as teaching tools.

Conversations with you about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination, and creates an amazing environment for growth. Since you’ve given me different tools and helped me learn different ways of dealing with situations, I’ve been able to be more duck-like (you know… water off a duck’s back). Thank you!

Lisa Boise, HR & Administrative Services Manager, Financial Services

Jim wants to really understand his clients. Within 2-3 visits, my conversations with Jim felt as though I was talking with an old friend. Jim also wants to challenge his clients to dig deeper. This approach worked well with me as a motivating factor.

Ryan Evans, IT Manager, Banking

I desperately needed some guidance and you came to my rescue at the right time. You reminded me of how I want to live my life, and to be true to myself. I just want you to know that I truly appreciate you, not just for what you do to help others, including myself, but for always being a good friend to me.

Chad C., Analyst for the World Bank

We’ve been working together on and off for over 10 years. In that time, you have aided me in so many leadership transitions that it is hard to fathom the scope of what we have accomplished together. You have helped me navigate substantially larger leadership roles to the point where I find myself now as the global leader of one of our consulting businesses and dealing with issues of global competitiveness, working with a multinational/multicultural leadership team.

As I reflect on the coaching process, you have helped me through numerous cycles of experiential learning, discovery and letting go of old practices and making room for new and updated practices. You have helped me develop a strong sense of confidence that comes from successive accomplishments. You have helped me understand my mission as a leader and the critical levers for success. The cumulative effect of investing time with you in the coaching process is a substantially increased bandwidth for leading in the face of uncertainty, navigating highly complex situations that frequently arise in our globally connected world.

Our coaching time now is less about detailed preparation on leadership questions but more about having the space and time for critical dialog. I am much more in the moment and the things that need to be discussed emerge. The other key shift in your coaching approach a few years ago that has enduring value is about paying attention to the whole body, making the coaching experience much more than an intellectual experience. And from a sustainability of personal change perspective, this is absolutely critical.

Jeff W., Global Services Leader (based in Tokyo, Japan)

Bringing happiness skills to every conversation is a huge strength, and beyond this Jim has a certainly stability and focus that allowed me to relax, and hence, I didn’t need to take my challenges so seriously. Jim’s approach made my apparent problems seem smaller, more workable, less intractable. I think Jim also has what I’d call the ability to teach resilience just in the way he interacted with me.

Karyn Young, Life Coach, Arizona, US

I first hired Jim to help me get out of a professional rut. It wasn’t long before I was off and running in a more effective, more engaging, more balanced and much happier way. His coaching helped me recognize the value I bring to the executive staff of my company. My gifts and talents help that team achieve more than they would without my contributions! I feel more confident, more appreciated ‘at the table.’ Jim is a great listener, encourager, challenger. His services and counsel are worth every penny and then some! His coaching has had a lasting impact on my life both professionally and personally.

I HIGHLY recommend Jim. Did I mention he is honestly one of the happiest people I know?

Kay Panovec, Marketing Director, Tennessee, US

I experienced some very significant, career changing achievements in the first few months of my coaching with Jim. Until then, I had been under-achieving. The coaching gave me the boost that I needed to get over the bar necessary to make progress in my career. I remember my Dad saying to me, ‘I wish I was just 10% smarter. It would make such a big difference.’ Coaching has made me 10% smarter, and it has made a big difference.

Coaching helped me to be more positive about myself and my capability. Paying attention to where I am physically has raised my awareness of where I am mentally and emotionally, and also about what I am communicating to others. I find that ‘fixing’ my physical state doesn’t take me all the way, but it’s like a wake-up call and I can get my mental and emotional self aligned much more readily when I’m aware of the physical clues and strategies.

I’ve learned how to find my best self, and how to turn that into business results. My coaching experience has given me a real chance at the career that I want and given me a great start. Before coaching I really felt that I didn’t have the chance and couldn’t get started.

And on top of all that, I have a new friend!

Ed Britton, ChinaCoach, Executive Directory, Tianjiao Institute, Fujian Province, China
 


On Happiness …

The things I like best about coaching with Jim? Your sense of humor, nothing fazes you in the process, those damn powerful questions, and a sense of an unswerving dedication to my growth.

Todd Packer, Entrepreneur

The things I like best about coaching with Jim? The honesty, truth, candor, and suggestions for stepping back and approaching things differently.

Suzanne Beatrice, HR Manager

The things I like best about coaching with Jim? The encouragement and positive energy I get from you! You make me believe I can do something even when I’m terrified…

Jennifer Knight, VP

The things I like best about coaching with Jim? Your compassion, honesty and depth of knowledge.

Beth Lukco, Marketing Director

You embody the true essence of an Ideator – you supplied the right amount of balance between offering ideas for me to react and allowing me space to generate and refine my own. You generated ideas, but you weren’t attached to them – that gave me the freedom to create what felt right in real time.

Michelle James, President, The Center for Creative Emergence

I have taken a new position. This opportunity is going to put me more in line with my ultimate career goals. I do want to thank you! Your coaching has helped my communication skills during the interview process and also allowed me to confidently make this decision for myself.

Bethany S., MBA, SPHR

Jim is a great listener, and does an excellent job of reframing conversations so that I could hear back what I was saying. Very good at asking probing questions.

Maureen Moffatte, Executive Director for a Senior Care center

Thank you for the coaching that you have provided. It has been a pleasure working with you! Your coaching showed me that there was always something I could do to solve my challenge.

Jeanne Walter, Department Manager

I am continually learning from you!

Donna G., HR Manager for a logistics firm

As my coach, you push me to reach beyond what I think or know myself capable of. You challenge me to explore new concepts and discover my world and my self from a whole new perspective. You precipitate dynamic action and purposeful response. I never know what will emerge as we move along with our conversation and inquiry, but it is always fascinating and ‘growth-inducing.’ Thank you for touching my heart and mind, for challenging me to move beyond what I think is possible and for supporting the extraordinary in me. Thank you!

Elaine E, Healthcare Manager

I wish I was offered your coaching early in my career – I now know what I have missed 😉 Financially you are worth 50% of my yearly salary. I need the rest to pay bills. 😉

D.T., Project Manager at a Fortune 500 firm

What’s the financial figure I’d put on what I got from my coaching? Priceless. I needed someone to assist me in changing, and someone to cheer me forward instead of those that just accept me as I was (which doesn’t help me grow). You are willing to listen instead of just hearing. And you always have a positive attitude, no matter what!

Lydia B., manager in a non-profit agency

Throughout the coaching process, I noticed my manager’s increased understanding, openness and compassion for others around her, specifically those who report up to her both directly and indirectly. Her ability to see the other person’s perspective has increased immensely. And where there once could have been confusion, misunderstanding and even hostility; there is now an open dialogue of communication. The once rough exterior she possessed has now been replaced with an approachable respectability. Where I previously felt I had to intervene when one of my direct reports needed to speak with her directly, I now have the comfort of knowing the conversation will be peaceful and likely without incident. I no longer have to be the messenger or go-between. My manager’s growth has been a positive experience; for myself, others who work around & with her but mostly for her.

J.D. – Member of a coaching client’s team, reflecting on the changes he witnessed across five months of coaching

Jim, I can’t tell you how much I appreciate your guidance, understanding, patience and smiles. I now have the excitement of watching the world around me and totally enjoying the sights and sounds. My responses amaze me. All of it revolves around me and within me. I approach life with the relaxation and joy you’ve given me. Thanks is such a small word.

The strength you’ve given me is in the mental and physical exercises that you provided. Having them is my personal arsenal for happiness. Specifically, I enjoy the ‘posturing’ you’ve taught and I received the most benefit from the ‘build a different path’ of getting through React to Respond. (This one allows me to fully enjoy and explore all the encounters life gives me.)

I also learned that I can learn and be better every day. You said that I was coachable, and I believe through our interactions you have ‘opened’ my heart and mind to be coachable at all levels, through all interactions.

And I will tell you that it has been an absolute delight getting to know you – getting to know who you are, and trying hard to mirror your special gifts in my own life.

Deb Timko, Director of Project Quality, AG Interactive

Lessons I learned from coaching:

– I discovered the difference between being an Efficient Manager and an Effective Leader.

– I realized I did not ‘cross function’ my tool kit. Tools I used quite efficiently in one scenario were not being applied everywhere they could be. I had to understand why I did NOT apply learned tools to other situations, and discovered a few areas I needed to adjust my thinking.

– I have learned to see the big picture and prioritize; to ‘be tenacious and optimistic in good and bad times’; to remember Health and Life before Business. That I am a person who performs a function – I am not ‘the function.’

Kathy B., Director of Logistics

Coaching with Jim is well worth the investment of time and dollars. I learned more about leadership and real world experience through this sometimes gentle, sometimes tough coaching experience.

Suzanne Nixon, Senior VP of Development

I’ve received great value from working with you. On a conceptual level, you have helped me articulate where I need to focus to move toward my goals. On a tactical level, you have helped me develop actionable plans to actually make the changes to improve my performance. In addition, you’ve helped me see things differently and see my blind spots. Unexpectedly, I think you helped me discover things about myself I didn’t know – I guess I didn’t expect the arc of the value you have helped me to realize.

J.W., senior partner in a Big Five consulting firm

The Team Perspective: “I want to thank you again for your work. Our manager took your sessions very seriously and was able to effectively apply what she learned. The great thing about what you do is that it not only applies to work, but more importantly to life. And in watching her transform, and her willingness to share her learnings with us, we were able to both directly and indirectly benefit from your guidance. You should be proud of yourself, as your influence may be but a drop in a bucket, but the effects of that drop have reached out and touched all areas.

DJ, technical staff member reflecting on the outcome of his manager’s coaching experience

Jim is a coach in every sense of the word. He’s in my corner cheering me (and all of his clients) on as we work with him to learn and grow. He actively listens to every word said and picks up on views and beliefs I did not realize I had communicated. Jim offers practical, ready-to-immediately-put-into-practice advice for personal and professional growth. With the patience of a saint, he ceaselessly encourages his clients or ‘coachees’ to stretch and grow at a pace that is challenging and yet somehow manageable at the same time. Jim brings a perfectly human perspective to all of his coaching conversations. Working with Jim is like working with a friend who has gone through the same struggles – rather than working with someone who has book-only knowledge of personal struggles. Perhaps it’s that humanness that makes the sense of safety Jim creates in his coaching conversations so genuine. Conversations with Jim about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination. And creates an amazing environment for growth.

Lisa B., Office/HR Manager for a large Financial Planning firm

Jim’s strengths as a coach are his natural curiosity, willingness to challenge my thinking, and his passion for making a positive difference.

Luanne Paynick, Executive Trainer/Coach, Ohio, USA

Jim is a very knowledgeable, experienced, and positive coach. He is a master at leading someone through his/her own muck using his/her own compass. He doesn’t say where to go or necessarily how, rather, he checks in on where his student is, confirms where the student wants to go, and then provides all the support necessary for the student to find his/her way through.

I am now the head of [Business Advisory Council] and am leading a team of seasoned professionals. The team is smarter than me and yet I’m filling my role of leading them. Wow. What a concept! It’s given me a lot of pride.

Greg W., Global Sales Leader, Ohio, USA

Your ability to listen is your most obvious strength. Your ability to think on your feet is second and your ability to vary our methods on a moment’s notice is a close third. Practicing what you “preach” is huge! Your Facebook posts, your monthly newsletter, your blog. They all show a consistent message all of the time. Happiness is a choice. Happiness is a decision. Happiness is intentional. You are real and alive in what you write, in what you share. It resonates with people because it’s your real life. You are living it. It’s not just something you talk about and when hard times come you abandon. You use the same tools you teach. You go through the same crap all of your coachees go through. And you use the same things you ask them to use. You are so genuine. That’s a huge strength.You don’t hide your struggles, your challenges, your stumbling blocks. You use them as teaching tools.

Conversations with you about personal and professional growth are always challenging. And always safe. That is a rare and valuable combination, and creates an amazing environment for growth. Since you’ve given me different tools and helped me learn different ways of dealing with situations, I’ve been able to be more duck-like (you know… water off a duck’s back). Thank you!

Lisa Boise, HR & Administrative Services Manager, Financial Services

Jim wants to really understand his clients. Within 2-3 visits, my conversations with Jim felt as though I was talking with an old friend. Jim also wants to challenge his clients to dig deeper. This approach worked well with me as a motivating factor.

Ryan Evans, IT Manager, Banking

I desperately needed some guidance and you came to my rescue at the right time. You reminded me of how I want to live my life, and to be true to myself. I just want you to know that I truly appreciate you, not just for what you do to help others, including myself, but for always being a good friend to me.

Chad C., Analyst for the World Bank

We’ve been working together on and off for over 10 years. In that time, you have aided me in so many leadership transitions that it is hard to fathom the scope of what we have accomplished together. You have helped me navigate substantially larger leadership roles to the point where I find myself now as the global leader of one of our consulting businesses and dealing with issues of global competitiveness, working with a multinational/multicultural leadership team.

As I reflect on the coaching process, you have helped me through numerous cycles of experiential learning, discovery and letting go of old practices and making room for new and updated practices. You have helped me develop a strong sense of confidence that comes from successive accomplishments. You have helped me understand my mission as a leader and the critical levers for success. The cumulative effect of investing time with you in the coaching process is a substantially increased bandwidth for leading in the face of uncertainty, navigating highly complex situations that frequently arise in our globally connected world.

Our coaching time now is less about detailed preparation on leadership questions but more about having the space and time for critical dialog. I am much more in the moment and the things that need to be discussed emerge. The other key shift in your coaching approach a few years ago that has enduring value is about paying attention to the whole body, making the coaching experience much more than an intellectual experience. And from a sustainability of personal change perspective, this is absolutely critical.

Jeff W., Global Services Leader (based in Tokyo, Japan)

Bringing happiness skills to every conversation is a huge strength, and beyond this Jim has a certainly stability and focus that allowed me to relax, and hence, I didn’t need to take my challenges so seriously. Jim’s approach made my apparent problems seem smaller, more workable, less intractable. I think Jim also has what I’d call the ability to teach resilience just in the way he interacted with me.

Karyn Young, Life Coach, Arizona, US

I first hired Jim to help me get out of a professional rut. It wasn’t long before I was off and running in a more effective, more engaging, more balanced and much happier way. His coaching helped me recognize the value I bring to the executive staff of my company. My gifts and talents help that team achieve more than they would without my contributions! I feel more confident, more appreciated ‘at the table.’ Jim is a great listener, encourager, challenger. His services and counsel are worth every penny and then some! His coaching has had a lasting impact on my life both professionally and personally.

I HIGHLY recommend Jim. Did I mention he is honestly one of the happiest people I know?

Kay Panovec, Marketing Director, Tennessee, US

I experienced some very significant, career changing achievements in the first few months of my coaching with Jim. Until then, I had been under-achieving. The coaching gave me the boost that I needed to get over the bar necessary to make progress in my career. I remember my Dad saying to me, ‘I wish I was just 10% smarter. It would make such a big difference.’ Coaching has made me 10% smarter, and it has made a big difference.

Coaching helped me to be more positive about myself and my capability. Paying attention to where I am physically has raised my awareness of where I am mentally and emotionally, and also about what I am communicating to others. I find that ‘fixing’ my physical state doesn’t take me all the way, but it’s like a wake-up call and I can get my mental and emotional self aligned much more readily when I’m aware of the physical clues and strategies.

I’ve learned how to find my best self, and how to turn that into business results. My coaching experience has given me a real chance at the career that I want and given me a great start. Before coaching I really felt that I didn’t have the chance and couldn’t get started.

And on top of all that, I have a new friend!

Ed Britton, ChinaCoach, Executive Directory, Tianjiao Institute, Fujian Province, China