Leadership retreat participants

I really enjoyed this program; it was interesting and fun, which made it a joy. Most classes you tend to watch the clock, this one you didn’t think to even look at the clock. ~~~ It was awesome. ~~~ Jim Smith – high-energy individual – good contents in the class. ~~~ The facilitator, Jim Smith, kept everyone on their toes …

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Mary Jo Lahiff Casey, SVP, Corporate Operations, National City Bank

We “Wire Ops” and “Trust Ops” folks never really acknowledged one another in passing, and today I notice more and more that we greet one another and make/take more initiative to make contact. This was one of the pet peeves brought up and has since turned around. I feel that this is a very good thing that has come out …

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Trina Evans, Executive Vice President & Director, Call Center Services, KeyBank

Your ‘Powerful Questions … Powerful Results’ presentation energized our entire group! Your approach and content have given my team a context for the importance of coaching as well as a practical guide for how to coach. Your fun and open style engaged the group and took the concept of coaching from nebulous and slightly scary to actionable and fun. Our …

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Amy French, Director, HR and Associate Communications, OEConnection

Jim Smith helped us evaluate and redesign our performance appraisal process as a part of our company’s move to a common review date. We had a very tight timeline but Jim embraced the challenge and was with us all the way! Not only did he help redesign the process, but the approach he used enabled us to quickly and efficiently …

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Mary Jo Lahiff Casey, SVP, Corporate Operations, National City Bank

What do I consider to be the most significant “takeaways” from the programs & coaching you delivered? – Relevance of the material – Associates were able to relate to this topic and apply their learning immediately after training – Your delivery – Your style was very engaging; this was the first of the core training modules, and the attendees left …

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Jane A. Barnett, PHR, Manager, On-Premise

Prior to attending Friday’s conference I had been EXTREMELY stressed and realized I needed help. So, I took your advice. I have been getting up at 5:30 am, meditating (or at least trying – really concentrating on trying to breathe), then reading some of your book. At night before I go to bed, I have been writing my three things …

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