You Can't Change Other People

“You can’t change other people. You can only change how you respond to them.” I first heard this life lesson from a mentor when I was a newly minted supervisor 30 years ago. At the time I was struggling with how to manage several very difficult personalities on my team. What I learned in that … Read more

Yes And, Happiness, and Leadership

Are you familiar with the concept, from improv theater, of “yes, and…”?  It’s a skill that is useful in leadership and in life.  It helps if you’re on stage giving a presentation to 100 people, and it helps when you are in conversation with one person.  I teach this concept in my communication training and … Read more