Jim Smith helped us evaluate and redesign our performance appraisal process as a part of our company’s move to a common review date. We had a very tight timeline but Jim embraced the challenge and was with us all the way! Not only did he help redesign the process, but the approach he used enabled us to quickly and efficiently collect input from our associates and management team members. Jim is a knowledgeable, high quality HR professional who will do whatever it takes. We look forward to working with him again in the future!