I really enjoyed this program; it was interesting and fun, which made it a joy. Most classes you tend to watch the clock, this one you didn’t think to even look at the clock. ~~~ It was awesome. ~~~ Jim Smith – high-energy individual – good contents in the class. ~~~ The facilitator, Jim Smith, kept everyone on their toes beginning with the first activity ‘Change 5 Things.’ This continued throughout the day. ~~~ Jim Smith was excellent. ~~~ The session was focused and the activities appropriately enforced the material. ~~~ It was a positive session and reinforced that change was a good thing. It keeps us alive plus keeps the company in a survival mode. ~~~ The session was presented in a ‘real life’ of our company context, not in a ‘textbook’ context. The activities were very effective, enforcing the discussions. ~~~ I walked away with a clear understanding of the vision of senior management. Considering this was a full day, the day went extremely fast! The interactive exercises gave the Operations leadership team a real opportunity to interact, network, and team build. ~~~ There was no down time—there was continuous activity/segments throughout the day. ~~~ I felt the entire session was beneficial and well planned with terrific interaction at the tables and among the entire group. The facilitator was able to get total participation from the audience. ~~~ I thoroughly enjoyed the day and came away with new ideas/attitudes that I will be able to apply in my current role.