Be Kind, Not Nice

I recently received a bit of wisdom from a colleague of mine, and it was very important in a conversation I had today with a client, so I”m passing on to you. First, an important distinction between being NICE and being KIND Nice is about what the other person is thinking and feeling–it’s their perception … Read more

Never Underestimate the Power of Kindness

We don’t always recognize when we are being Kind to another person. Sometimes just offering a smile or a listening ear to someone who’s having a bad day feels so “easy” for us yet has a huge impact for the other. Perhaps the best strategy is to show up, always, with respect and a willingness to be of service.